| Code:
SURADHA
FRESHNESS GUARANTEE

Refund & Return Policy

100% Quality & Freshness Assurance

1. Freshness Guarantee

If any product arrives damaged or fails to meet our 100% freshness guarantee, customers may request a full replacement or refund within 7 days of delivery with photographic evidence.

2. Refund Timeline

Approved refunds are credited to original payment method (Razorpay / Bank account) within 3-5 business days of approval.

3. Non-Returnable Items

For hygiene and food safety reasons, opened packages cannot be returned. Items damaged due to improper storage after delivery are not eligible for refund.

4. How to Raise a Claim

Email support@suradha.in with your Order ID, photos of the product, and your request. Our team will respond within 4 business hours.